Booking Deposit: To confirm your appointment, a non-refundable 50% deposit is required at the time of booking. This can be paid securely online or in person.

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Appointment Changes: You can make changes to your treatment up to 24 hours before your appointment. Any changes made with less than 24 hours' notice will still incur the full charge for the original appointment.

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Cancellations/Amendments: To cancel or amend an appointment a minimum of 24 hours' notice is required. Within this time frame, your deposit can be applied to any new booking. If the cancellation or amendment occurs with less than 24 hours' notice, you will be fully charged for the appointment.

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Late Arrivals & Missed Appointments: We kindly ask that you arrive on time for your appointment. If you are more than 15 minutes late, we may need to adjust or shorten your treatment, and the full appointment fee will still apply. In the event of a missed appointment (no-show), you will be charged the remaining balance of the treatment cost.

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Respect for Time: I truly value your time, and in turn, I ask that you respect the time set aside for your appointment. Being on time helps me provide the best experience for you and everyone else, ensuring a smooth and enjoyable visit for all.

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